just want to thank you for your excellent service
I think you guys did a wonderful job. I was always up to date with what was happening. I did not even have to ask questions. I love the fact that you even advised me when not to pay levies or rates and taxes anymore. That saved a lot of problems with the City of JHB. I really never had this experience before. I experienced two transfers before, but not like this. This was the BEST!
Beatrice de Munnik
It is a pleasure dealing with your firm and on a scale of 1 to 10, I would rate Ferial's service at least an 11!
Exceptional service through and through. You made the entire process seamless and enjoyable. A special thanks to Marcia for keeping me in the loop, every step of the way. She's highly professional and dedicated. I especially appreciated the video I received at the beginning of the process, that detailed each step.
A big thank you to Wendy and Ronel for their kind and efficient assistance with my queries.
From the moment I made contact, everything has just been handled with professionalism, efficient and transparent. Your knowledge and experience is making number in handling matters of selling a property. I am happy seller, thank you
I am yet to experience thus high efficiency levels anywhere. I have sold about 6 properties in my 61 years of existence and have never experienced this kind of efficiency.
Ferial was absolutely wonderful! I would highly recommend Ferial and Dykes van Heerden, what a pleasure the transfer process was!
Wendy is excellent. Very professional and efficient.
Karien van der Merwe
Although the process was long but the effectiveness and response in all queries and concern were handled in a professional manner.
To me the overall service and assistance was extremely well. I would like to take this opportunity to thank everyone at Dykes van Heerden who was involved in the transaction for their wonderful work. I especially would like to thank Jackie for going the extra mile in explaining the processes involved and keeping me well informed even when I peppered her with questions - she is a true asset. Also thank you to JD with your help at the end trying your best to speed up the process. Dykes van Heerden truly bend backwards for their clients and I will highly recommend them.
Rochelle Van Staden
I must acknowledge the every efficient and courteous service of Johan, Madeleine and San Mari. It was a great experience interacting with them.
Your services are exceptionally effective, with a collective of extremely dedicated and highly professional team - legal and paralegal/administration. Progress reports are meticulously prepared and provided to clients on a regular basis, or as required. I received competent and professional advice from your team of attorneys. The organisation of your office space, and a very warm reception from your front-office staff portrays a culture of service excellence and valuable client relations experience to a first time visitor to your offices. The expression of my client service experience is that of delightful customer satisfaction and value received for every amount of money spent. I guess managers/administrators of the public service entities in the country should undertake an internship in effective service delivery from your organisation! Thank you immensely for your professionalism and effective service delivery per excellence!
Very satisfied with the service. Found the regular progress update very useful.
The service is excellent so far, the Team works well with clients and they are very easy to access in terms of information. So all they can do is to only keep up the great work they already do. Thank you so much for all the assistance, the ladies have helped me a lot, from Wendy, Tanya, Inga, Sonya...…please forgive me if I forgot to mention other names but I appreciate all the effort the team has done in assisting me become a NEW HOME OWNER....I still cant believe it.
Ingrid Botshelo Ntshole
Thank you to DvH for the amazing service given to us during the transfer of our house. Mandy and her team have kept us updated every step of the way, were efficient, knowlegable and answered any query quickly. Very impressed with the service we received, thank you!
Very professional law firm, so happy with your service. Always giving feedback about the registration process. Would recommend this firm to anyone. Happy client😊😊
Your process and email feedback on every step of the way is ideal! Thank you. Thank you, Wendy! You handled our transfer with ease and with the outmost professionalism, thanks again!
No changes. Excellent service. Thank you.
The service and communication was incredible - especially from Ferial - she was what made the experience so positive. Ferial made the dealing with DVH very worthwile and she is an asset to your company.